Privacy Policy

1. Information We Collect

Reliable Video Focus collects information to provide better services to our users. We collect information in the following ways:

Information You Give Us

When you contact us through our contact form or email, we collect:

• Your name and email address
• The content of your message or inquiry
• Any additional information you choose to provide

Information We Get from Your Use of Our Services

We may collect information about the services you use and how you use them, including:

• Device information (browser type, operating system)
• Log information (IP address, access times, pages viewed)
• Usage patterns and preferences

2. How We Use Information We Collect

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Understand how our services are used and improve user experience
• Communicate with you about updates, new features, or important notices
• Protect against fraud, abuse, and other harmful activities

3. Information We Share

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets

4. Third-Party Services

Our website may contain embedded content from third-party services (such as YouTube videos). These services have their own privacy policies, and we encourage you to read them:

• YouTube: Videos embedded on our site are subject to YouTube's Privacy Policy
• Web Analytics: We may use analytics services to understand site usage

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Responding to your inquiries and providing support
• Complying with legal obligations
• Resolving disputes and enforcing agreements

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from our communications at any time

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

13. Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for collecting and using personal information depends on the specific context:

• Consent: When you provide explicit consent
• Contract: When processing is necessary for our services
• Legal obligations: When required by law
• Legitimate interests: For business purposes that don't override your rights